Monthly Archives: July 2021

BBQ, Pizza, Windy City Blog

PLEASE ORDER DIRECTLY FROM WINDY CITY PIZZA AND BBQ

Windy City continues to welcome customers old and new to our dining room, bar and patio after 16 months of pandemic restrictions!

All of us at Windy City Pizza and BBQ thank all of you – our customers – for the support and loyalty you showed by ordering lunches and dinners for takeout or delivery during the pandemic. You kept us afloat! Plus, we are thrilled to have many new takeout and delivery customers join our Windy City family!

Third-Party Delivery App Commissions Have Increased Once Again to as Much as 30%+

Last Fall, San Mateo County imposed a 15% limitation on the commission rates charged by third-party apps like GrubHub, UberEats and DoorDash. Those limitations were lifted June 15. So these third party delivery companies are now taking 30%+ of Windy City’s delivery/pick up revenue.

We ask for your continued help as we attempt to return to more normal operations. We all understand how convenient it is to use a 3rd party app but our little pizza joint just cannot compete with these huge 3rd party companies. (None of them has reached profitability, either, so we don’t expect better pricing from them anytime soon!)

We’ve been in business for over 30 years…please take just a few steps to help us keep going for many years to come:

  • Call us at 650-578-1942. Not only can we take your order, we can answer menu / pricing /any other questions. Plus, in these tough times, hearing our phones ring always lifts our spirits!
  • Use Windy City’s in-house on-line ordering system, HungerRush. Orders placed through HungerRush do not incur any third party fees! There is a phone app for HungerRush, and you can also access it via your desktop computers.

Additionally:

  • By placing your order directly with us, you help Windy City continue to keep our three hard working delivery drivers employed!
  • Because our drivers are employees, we have more control over delivery of your order. Drivers are on site, standing by for evening delivery (5pm to Close), so your food is delivered still hot in our thermal bags. A third-party delivery person might not use thermal bags and could have multiple orders stacked up for delivery ahead of yours.

We understand some customers prefer the convenience of using 3rd party apps and Windy City is trying hard to make the delivery app economics work during these tough times. We always appreciate your business!

STICK WITH WINDY CITY PIZZA AND BBQ, AND WE WILL STICK WITH YOU FOR YEARS TO COME!

We all look forward to better days as we move through 2021. Regardless, we soldier on, baking pies and smoking meat to serve some of the best Chicago-style deep-dish pizza and Texas Smokehouse BBQ you can find in the San Francisco Bay Area!

Thank you, everyone! We hope to hear from you all very soon (by phone and HungerRush!) And, of course, we are delighted to welcome you back though our doors for indoor/patio dining.