As we enter the Holiday season, all of us at Windy City Pizza and BBQ wish to thank all of you for the support and loyalty so many of you have shown by ordering lunches and dinners for takeout or delivery over the last nine (!) months of pandemic shutdown!
As we work hard to survive the temporary closing of the Windy City dining room and bar, every order makes a difference in keeping the doors open until we can safely welcome everyone back!
Third-Party Delivery Apps Take a Big Percentage of Our Takeout and Delivery Revenue
One hurdle to ensuring the survival of local restaurants is the fees third-party delivery services like DoorDash, UberEats and GrubHub charge for their services. It is no secret that those fees can add up to 30% of the check on many orders! Continue reading The Best Way to Order from Windy City Pizza and BBQ
The Windy City Pizza and BBQ team continues to be deeply gratified and humbled by the strong support our San Mateo and Mid-Peninsula community has given us as we work through this global pandemic.
We are so heartened seeing the familiar faces of our long-term loyal regulars for “no contact” pick and curbside orders. And – to our delight – we are welcoming countless new customers, which inspires all of us during these tough times. This steady flow of business keeps the fires lit in our pizza oven and Texas BBQ pit!
Nothing is better than hearing that our pizza and BBQ are exactly the comfort food our customers crave as we all work through the unsettled environment caused by the pandemic. We promise to keep the fires lit! You keep ordering, and we’ll keep cooking! Continue reading Windy City Pizza and BBQ Summer COVID Service Update
During the weeks of sheltering in place, folks are ordering food to take a break from cooking, and to support local restaurants like Windy City. We very much appreciate all the support we have received from our loyal customers. But it’s natural to be concerned about the safety of ordering in food while trying to practice social distancing to stay healthy.
As quoted in an April 13 article on the Food Network:
“Health authorities affirm that there is no evidence that food or food packaging is causing the spread of coronavirus,” said Tamika Sims, PhD, Director of Food Technology Communications at the International Food Information Council (IFIC).
These are the precautions Windy City is taking to ensure our customers are protected during no-contact order pickup:
Continue reading Ensuring Customer and Food Safety during the Coronavirus Crisis
Starting today, 3/17 (St. Patrick’s Day) Windy City will comply with the order issued for the six counties, Alameda, Contra Costa, Marin, San Francisco, Santa Clara and San Mateo, prohibiting restaurant dine-in. We are pleased to be able to continue providing delivery and pick up to our customers. Given that we are looking at reduced hours for our long-tenured, hard-working employees – when possible – we will appreciate your ordering directly with the restaurant vs. our third party partners. This keeps our phones ringing, our POS system running and our spirits brighter! We will all weather this storm easier if we’re able to continue doing what we do best – provide great food to our loyal customers. Orders can be placed via phone (dinosaur style!) at 650-578-1942 or via Windy City’s in-house ordering system Hunger-Rush if you are picking up or ordering within our regular delivery hours. This will help us greatly as our third party delivery partners potentially will be busier now, with associated longer delivery times. Our full menu continues to be available for delivery/pick up. As a reminder, we deliver to San Mateo, Burlingame (south of Broadway), Foster City, Redwood Shores, San Carlos and Belmont. Normal delivery Hours: Sunday – Thursday Evenings: 5:00pm – 8:30pm. Friday – Saturday Evenings: 5:00pm – 9:30pm. Larger catering/delivery orders accommodated anytime. (see link to website)
Our third party partners are: DoorDash, Uber, GrubHub, Slice and Go-Go Cater. Please see yesterday’s post regarding “Non-contact” delivery if you choose not to enter the restaurant for pick up.
Our theme “We Love Our Customers” continues and our heartfelt thanks go out to all of you for your ongoing support. Last night a customer at the bar told us she had come in for her “last good meal.” No! that doesn’t need to be the case.
Like everyone, we are in uncharted territory, so expect periodic updates as we respond to guidelines and the needs of you, our loyal customers.
Stay safe – Trish & Bob
650-578-1942 | email@example.com
Like everyone in our community, Windy City is closely monitoring guidelines from the CDC, local health authorities and California’s Governor, to ensure the safety of our guests and employees. Today we received several calls inquiring if we are open, which we are.
The health of our guests and employees is paramount and we want to communicate some additional measures we have implemented during this rapidly evolving situation:
- To every extent possible, Windy City is increasing its – already meticulous – adherence to sanitation, food safety, personal hygiene.
- We are strongly urging all guests to automatically avail themselves of the hand sanitizers throughout the restaurant.
- To ensure “social distancing” we are reducing the number of tables available to our guests, so as to comply with current best practices recommending groups be separated by 6’.
- Windy City has three in-house delivery drivers, along with our third-party delivery partners (DoorDash, Uber, GrubHub.)
- The third-party drivers are now able to provide “Contact-free” delivery, allowing customers to request their pre-paid order be left at their front door, lobby or other location, minimizing contact with others.
- Our guests may also arrange “Contact-Free” pick up of their food orders by:
- requesting this service when the order is placed and
- calling 650-578-1942 from outside the restaurant (front door/red bench) to alert our staff that they are on the premise and ready to pick up.
Please call us if we may answer any questions you have – or email:
We are all in a very fluid situation and the Windy City team is anxious to contribute to the safety and well being of our loyal customers.
Stay safe everyone – Bob & Trish
The Niners are back in the Super Bowl for the first time since 2013 and we could not be more excited to celebrate next Sunday with a restaurant full of 49er Faithful, our Bears Club Regulars and football fans in general! It has been a fantastic season for the local team and we look forward to finishing it on the highest of notes! Continue reading 49ers, Super Bowl, Windy City Pizza – A Winning Combination!
Congratulations to #DaBears and our home team, San Francisco 49ers, on their wins yesterday! Though our Chicago Bears won’t be going to the playoffs like the Niners will, we want to thank everyone for their support and packing the house all season! Our Bears family grows every year and we will miss seeing all of you every Sunday. 🐻⬇️
See all of this season’s Bears Club photos here.
We all had a great time and enjoyed seeing everyone yesterday! Though it wasn’t the Win we hoped for, we had a lively house with new faces, and even a handful of Packers fans.
It’s hard to believe there are only 2 games left in the regular season. #DaBears play the Chiefs in Primetime this coming Sunday, so we hope to see you all again at 5:20pm on 12/22! 🐻⬇️ #BearDown
Way to Go, Bears! 👏 The house was packed with cheering during last night’s Bears vs Cowboys game–smiles all around 😊. Thank you to everyone who joined us on a school night! #DaBears get a couple extra rest days and take the field again Sun. 12/15 at 10am (doors will open at 9am)–hope to see you all then! 🐻⬇️ #BearDown
We had such a great time yesterday celebrating 2️⃣ Wins between the Chicago Bears and the 49ers! Congratulations to both teams 🎉
We will be closed for Thanksgiving Day and will miss all of our Bears fans for Game 12, but looking forward to seeing you again 12/5 @ 5:20pm when #DaBears play the Cowboys in Prime Time. Wishing you all an early Happy Thanksgiving and Let’s Go Bears! 🐻⬇️ #BearDown