Category Archives: Windy City Blog

Bay Area Chicago Bears Fan Club 2021 Season Update

An Update to our Chicago Bears Fan Club Members from Trish and Bob

Dear Bears Fans;
All of us on the Windy City team hope you are all staying safe in these tough times.

Since the beginning of 2021, we’ve been looking forward to the upcoming NFL and Chicago Bears season and planning with great delight to see all our BEARS fans at the club at the beginning of the season!

Following the emergence of the Delta variant, the CDC recommendations shifted and San Mateo County issued its August 3 “return to mask mandates indoors” for fully vaccinated people.

All very discouraging when we thought we were coming to the end of this pandemic. So, like everyone, we remain very concerned – for our staff and for everyone coming into Windy City, including our BEARS fans. Continue reading Bay Area Chicago Bears Fan Club 2021 Season Update

PLEASE ORDER DIRECTLY FROM WINDY CITY PIZZA AND BBQ

Windy City continues to welcome customers old and new to our dining room, bar and patio after 16 months of pandemic restrictions!

All of us at Windy City Pizza and BBQ thank all of you – our customers – for the support and loyalty you showed by ordering lunches and dinners for takeout or delivery during the pandemic. You kept us afloat! Plus, we are thrilled to have many new takeout and delivery customers join our Windy City family!

Third-Party Delivery App Commissions Have Increased Once Again to as Much as 30%+

Last Fall, San Mateo County imposed a 15% limitation on the commission rates charged by third-party apps like GrubHub, UberEats and DoorDash. Those limitations were lifted June 15. So these third party delivery companies are now taking 30%+ of Windy City’s delivery/pick up revenue.

We ask for your continued help as we attempt to return to more normal operations. We all understand how convenient it is to use a 3rd party app but our little pizza joint just cannot compete with these huge 3rd party companies. (None of them has reached profitability, either, so we don’t expect better pricing from them anytime soon!)

We’ve been in business for over 30 years…please take just a few steps to help us keep going for many years to come:

  • Call us at 650-578-1942. Not only can we take your order, we can answer menu / pricing /any other questions. Plus, in these tough times, hearing our phones ring always lifts our spirits!
  • Use Windy City’s in-house on-line ordering system, HungerRush. Orders placed through HungerRush do not incur any third party fees! There is a phone app for HungerRush, and you can also access it via your desktop computers.

Additionally:

  • By placing your order directly with us, you help Windy City continue to keep our three hard working delivery drivers employed!
  • Because our drivers are employees, we have more control over delivery of your order. Drivers are on site, standing by for evening delivery (5pm to Close), so your food is delivered still hot in our thermal bags. A third-party delivery person might not use thermal bags and could have multiple orders stacked up for delivery ahead of yours.

We understand some customers prefer the convenience of using 3rd party apps and Windy City is trying hard to make the delivery app economics work during these tough times. We always appreciate your business!

STICK WITH WINDY CITY PIZZA AND BBQ, AND WE WILL STICK WITH YOU FOR YEARS TO COME!

We all look forward to better days as we move through 2021. Regardless, we soldier on, baking pies and smoking meat to serve some of the best Chicago-style deep-dish pizza and Texas Smokehouse BBQ you can find in the San Francisco Bay Area!

Thank you, everyone! We hope to hear from you all very soon (by phone and HungerRush!) And, of course, we are delighted to welcome you back though our doors for indoor/patio dining.

Why are BBQ Meat Prices Going Through the Roof?

Meat prices have been rising dramatically. The recent ransom hacking of JBS, one of the world’s largest meat processors, put meat prices in the headlines, but restaurants like Windy City have been seeing supply constraints and big price jumps for months. The hacking episode merely made the situation worse!

Meat Prices for our BBQ Dishes Have Risen Dramatically in 2021

Meat price volatility made menu pricing for Windy City very difficult to hold down, and because the trend is not likely to reverse itself anytime soon, we have had to increase menu prices.

A number of factors drive the rise in pricing for our meat products: Continue reading Why are BBQ Meat Prices Going Through the Roof?

Bay Area Chicago Bears Fan Club – December Update

To Our Bears Fan Club Members from Ronnie, Trish and Bob;

Hello Bears Fans – Happy Holidays to everyone! I hope you and your families are safe and healthy!

Let’s talk Bears football! Our crazy season fits right in with this crazy 2020 year, where we were 5 and 1 and then, well, things just fell apart for the next six weeks. We all went from being proud Bears fans to being very frustrated and embarrassed. After all that, we still have a slim chance to make the playoffs. Now Nagy’s job is in jeopardy as well as Pace and our team could be starting over next season. But I’m hoping with our re-shuffled offensive line, and Trubisky playing with a chip on his shoulder, that we may have a shot. Throw in Montgomery becoming the Back we always knew he was and the Offensive Coordinator finally realizing what we have in Cole Kmet and how best to use him, and Graham to compliment Robinson and our young receivers and we’ll get this Offense really moving. If that all comes together, we might just have a shot! Continue reading Bay Area Chicago Bears Fan Club – December Update

The Best Way to Order from Windy City Pizza and BBQ

As we enter the Holiday season, all of us at Windy City Pizza and BBQ wish to thank all of you for the support and loyalty so many of you have shown by ordering lunches and dinners for takeout or delivery over the last nine (!) months of pandemic shutdown!

As we work hard to survive the temporary closing of the Windy City dining room and bar, every order makes a difference in keeping the doors open until we can safely welcome everyone back!

Third-Party Delivery Apps Take a Big Percentage of Our Takeout and Delivery Revenue

One hurdle to ensuring the survival of local restaurants is the fees third-party delivery services like DoorDash, UberEats and GrubHub charge for their services. It is no secret that those fees can add up to 30% of the check on many orders! Continue reading The Best Way to Order from Windy City Pizza and BBQ

Bay Area Chicago Bears Fan Club – October Update

To Our Chicago Bears Fan Club Members from Ronnie;

Hello Bay Area Bears Fans!

I hope all of you are doing well and keeping your blood pressure down with all of these Bears games! I wish we could all be at Windy City Pizza enjoying the season together. Unfortunately we can’t, but at least we have Bears football to watch. Here we are at 4-1 and haven’t really hit our potential yet! Our defense is playing pretty well but not great. They are missing a lot of tackles and committing penalties, all of which are driving me crazy! But at least they are making the plays when we really need them to. It’s only a matter of time before Quinn and Mack really start wreaking havoc on the opposing offense, and that’s when the rest of the D benefits. Continue reading Bay Area Chicago Bears Fan Club – October Update

Bay Area Bears Club Fall 2020 Update from Windy City

To Our Bay Area Bears Fan Club Members:

We are missing you already! Usually at this time the Windy City crew is excitedly making plans for the upcoming season, looking forward to seeing all the fans, digging out Bears banners and prizes from our storage shed while checking in with Ronnie, who manages to find more and more novel BEARS prizes with each new season. So, as with many things since mid-March, we are all feeling a little flat, trying to get through this tough time of Covid and focused on keeping all of our great employees safe. Continue reading Bay Area Bears Club Fall 2020 Update from Windy City

Windy City Pizza and BBQ Summer COVID Service Update

The Windy City Pizza and BBQ team continues to be deeply gratified and humbled by the strong support our San Mateo and Mid-Peninsula community has given us as we work through this global pandemic.

We are so heartened seeing the familiar faces of our long-term loyal regulars for “no contact” pick and curbside orders. And – to our delight – we are welcoming countless new customers, which inspires all of us during these tough times. This steady flow of business keeps the fires lit in our pizza oven and Texas BBQ pit!

Nothing is better than hearing that our pizza and BBQ are exactly the comfort food our customers crave as we all work through the unsettled environment caused by the pandemic. We promise to keep the fires lit! You keep ordering, and we’ll keep cooking! Continue reading Windy City Pizza and BBQ Summer COVID Service Update

Ensuring Customer and Food Safety during the Coronavirus Crisis

During the weeks of sheltering in place, folks are ordering food to take a break from cooking, and to support local restaurants like Windy City. We very much appreciate all the support we have received from our loyal customers. But it’s natural to be concerned about the safety of ordering in food while trying to practice social distancing to stay healthy.

As quoted in an April 13 article on the Food Network:

“Health authorities affirm that there is no evidence that food or food packaging is causing the spread of coronavirus,” said Tamika Sims, PhD, Director of Food Technology Communications at the International Food Information Council (IFIC).

These are the precautions Windy City is taking to ensure our customers are protected during no-contact order pickup:

Continue reading Ensuring Customer and Food Safety during the Coronavirus Crisis

Updated Food and Delivery Service – Coronavirus/COVID-19 Outbreak Update (3/17/2020)

Starting today, 3/17 (St. Patrick’s Day) Windy City will comply with the order issued for the six counties, Alameda, Contra Costa, Marin, San Francisco, Santa Clara and San Mateo, prohibiting restaurant dine-in. We are pleased to be able to continue providing delivery and pick up to our customers. Given that we are looking at reduced hours for our long-tenured, hard-working employees – when possible – we will appreciate your ordering directly with the restaurant vs. our third party partners. This keeps our phones ringing, our POS system running and our spirits brighter! We will all weather this storm easier if we’re able to continue doing what we do best – provide great food to our loyal customers. Orders can be placed via phone (dinosaur style!) at 650-578-1942 or via Windy City’s in-house ordering system Hunger-Rush  if you are picking up or ordering within our regular delivery hours. This will help us greatly as our third party delivery partners potentially will be busier now, with associated longer delivery times. Our full menu continues to be available for delivery/pick up. As a reminder, we deliver to San Mateo, Burlingame (south of Broadway), Foster City, Redwood Shores, San Carlos and Belmont. Normal delivery Hours: Sunday – Thursday Evenings: 5:00pm – 8:30pm. Friday – Saturday Evenings: 5:00pm – 9:30pm. Larger catering/delivery orders accommodated anytime. (see link to website)

Our third party partners are: DoorDash, Uber, GrubHub, Slice and Go-Go Cater. Please see yesterday’s post regarding “Non-contact” delivery if you choose not to enter the restaurant for pick up.

Our theme “We Love Our Customers” continues and our heartfelt thanks go out to all of you for your ongoing support. Last night a customer at the bar told us she had come in for her “last good meal.” No! that doesn’t need to be the case.

Like everyone, we are in uncharted territory, so expect periodic updates as we respond to guidelines and the needs of you, our loyal customers.

Stay safe – Trish & Bob

650-578-1942bob@windycitypizza.com